Upload a document to a knowledge base
Upload a file to an existing knowledge base to add it as a source for your agent. This walkthrough shows you how to open a knowledge base, upload a document, and confirm it appears in the source list.
Before you begin
- An active Neura account you can sign in to.
- A knowledge base (we’ll use the one your workspace ships with — see Dashboard tour to find it).
- A document to index (PDF, DOCX, TXT, or Markdown, up to 25 MB).
Steps
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Open Knowledge from the left navigation.

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Open the knowledge base you want to update.
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Confirm you are on the knowledge base detail page.

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Click Add source.

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Select Upload file if it is not already selected.
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Click Click to upload and choose your document.
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Confirm the upload panel shows 1 FILE SELECTED.

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Click Add to knowledge base.
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Review the new file in the SOURCES list.
