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Create your first agent

Use the New Agent wizard to create an agent and define its role, audience, tone, and escalation behavior.

Before you begin

  • An active Neura account you can sign in to.

Steps

  1. Open the Agents page. Step 1 — Agents page

  2. Click + New agent.

  3. Wait for the wizard to load. Step 3 — New Agent wizard

  4. Select a role for your agent.

  5. Enter a name for your agent. Step 5 — Agent name

  6. Submit the name.

  7. Select the first responsibility for your agent.

  8. Select a second responsibility for your agent.

  9. Continue to the audience question.

  10. Select the audience.

  11. Continue to the tone question.

  12. Select the first tone trait.

  13. Select a second tone trait.

  14. Continue to the avoid question.

  15. Select something the agent should avoid.

  16. Continue to the escalation question.

  17. Select when the agent should hand off to a human.

  18. Review the blueprint and click Create agent. Step 18 — Blueprint ready

See also